New York

Visit 9/11 Memorial and Museum – tickets, hours, guided tours

Sept 11 Memorial and Museum

The National September Memorial and Museum is an institution of utmost importance in the history of the United States.

It is also known as 9/11 Memorial and Museum and commemorates the lives lost on September 11, 2001, and on February 26, 1993 (World Trade Center bombing).

It is spread over eight acres within the archaeological heart of the World Trade Centre.

More than 3 Million tourists visit this attraction in New York, every year.

Besides the usual information you need to know while visiting 9/11 Memorial and Museum, this article also covers –

1. Opening hours
2. Museum’s free admission Tuesday
3. 9/11 Memorial and Museum tickets
4. Access with Passes
5. Combo tours
6. 9/11 Tribute Museum tickets

Location of this attraction

The 9/11 Memorial and Museum is located at the One World Trade Centre site in lower Manhattan at 180 Greenwich Street, New York.

Visitors can access it at the intersection of Liberty Street and Greenwich Street, or the intersection of Liberty Street and West Street, or the intersection of West Street and Fulton Street.

It is recommended that visitors use public transport since the Memorial does not provide space for parking and on-street parking is limited in lower Manhattan.

The nearest taxi stand is at West Street and Liberty Street and on Vesey Street at West Street.

Tourists visiting 9/11 Memorial and Museum can use the entrance at Fulton Street and Greenwich Street daily between 6 am and 8 pm.

Directions to 9/11 Memorial and Museum

9/11 Memorial and Museum hours

The 9/11 Memorial at Ground Zero opens daily at 7.30 am and closes at 9 pm. It allows visitors without any entry fee.

The 9/11 Memorial Museum operates daily.

From Sunday to Thursday, it opens at 9 am and closes at 8 pm, with the last entry at 6 pm.

On Friday and Saturday, it opens at 9 am and closes at 9 pm, with the last entry at 7 pm.

The last entry at the 9/11 Museum is always 2 hours before the closing time. This allows the tourists to take their own time and experience the museum to the fullest.

The average time needed for exploring the 9/11 Memorial and Museum is 2 hours.


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9/11 Memorial and Museum free admission Tuesday

While admission to the 9/11 Memorial is free, the 9/11 Museum requires you to buy tickets.

This can be avoided on Tuesdays when the 9/11 Museum offers a pay-what-you-like admission to its visitors from 5 pm to 8 pm.

Even though Free Admission Tuesdays allow free entry into the 9/11 Museum, it is expected that a small payment of at least $10 is made.

A limited number of advance tickets for these Tuesday evenings are available for online booking. These tickets are available starting two weeks ahead of each Tuesday.

A limited number of tickets to 9/11 Museum are also available at the box office every Tuesday. These are sold on a first come-first served basis. Be aware that there is a limit of 4 tickets per person.


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September 11 Memorial and Museum tickets

If you are planning to visit the 9/11 Memorial and Museum in New York, there are three different types of experiences you can opt for.

All the three 9/11 Memorial and Museum tickets shown below are highly rated by tourists.

These tickets are delivered to your inbox immediately after purchase. You don’t need to take any printouts – just show the ticket on your smartphone, at the entrance and walk in.

You can cancel these tickets up to 24 hours in advance for a full refund.

1. 9/11 Memorial and Museum Skip the Line tickets

For a hassle-free experience at the 9/11 Museum, it is recommended that you pre-book your tickets to gain skip the line benefits.

The skip-the-line 9/11 Memorial and Museum tickets cost $24 for adults and $18 for senior citizens, veterans, students with valid ID and children.

Children below the age of 6, family members of 9/11 victims, 9/11 rescue and recovery workers and museum members get to enter for free.

Buyers also get a downloadable 9/11 Museum Audio Guide App, which can help you explore the Museum better.

These tickets provide timed entrance to the 9/11 Museum as well as free access to the Memorial and the Survivor Tree.

While booking the 9/11 Memorial and Museum tickets, you must choose the preferred time slot.

The morning entry option allows entrance to the 9/11 Museum anytime between 9 am and 12 pm.

The early afternoon option allows the visit between 12 pm and 3 pm and the late afternoon entry option allows the visit from 3 pm to 6 pm.

Buy Tickets9/11 Memorial and Museum ‘Skip the Line’ tickets

2. 9/11 Memorial, Ground Zero and Optional Museum entry tickets

With the optional 9-11 Memorial Museum tickets, you can take a closer look at the lives of the victims with a walking tour.

This guided tour is available at two times – 12 noon or 3 pm.

Two guided tour options are offered – one with the Museum entry and one without.

The tickets for both the options provide access to a licensed guide and personal headsets to hear the guide.

First Option: 9/11 Memorial and Ground Zero walking tour only

It involves a 2-hour walking tour of the Memorial and Ground Zero. This ticket does not give you access to the 9/11 Museum.

The ticket price for adults is $17.40, and for children (aged 5-16), it is $11.40.

Second Option: 9/11 Memorial, Ground Zero and 9/11 Museum entry ticket

With this guided tour ticket, you can take a walking tour of the Memorial and Ground Zero as well as enter the 9/11 Memorial Museum.

The duration of this visit can stretch from 2 to 4 hours, depending on numerous factors.

This 9/11 experience’s ticket price for adults is $59, while for the children (aged 5-16) it is $44.

*Once you visit the ticket booking page, you will be able to choose your preferred option

Buy Tickets9/11 Memorial, Ground Zero & Optional Museum entry tickets

3. 9/11 Memorial, Museum and Observatory All Access tickets

With all-access 9/11 tickets, you get a 5-hour guided tour of Ground Zero and 9/11 sites.

You start off with a 90-minute guided walk around Ground Zero and the 9/11 Memorial.

Then you go up the 100th-floor observation deck of the One World Observatory.

And then, you use your timed reserved entry to the 9/11 Museum to see mementos and artifacts from 9/11.

These tickets cost $109 for adults and $99 for children. There is a full refund policy in case of cancellation 48 hours in advance.

Buy Tickets9/11 Memorial, Museum & One World Observatory tickets

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9/11 Memorial and Museum access with Passes

New York passes can get you free entry to the 9/11 Memorial and Museum.

There are four different New York passes you should know about –

1. New York City Pass

New York CityPASS helps you skip the long lines at the ticketing counters. It also helps you save money.

In fact, the New York CityPass can help you save 42 percent on 9/11 Memorial Museum admission, alone.

This New York pass allows free admission in top 5 New York City attractions within 9 days.

The cost of New York City Pass for adults is $126 and for children, it is $104.

Purchase booklets or printable vouchers at or at the 9/11 Memorial Museum ticket windows.

>> Buy New York City Pass 

2. New York Pass

The New York Pass allows for free access to the 9/11 Memorial and Museum.

To get your pass made, select the duration of your pass and download a mobile pass using their app. If you wish to get a physical pass, you can select the option for delivery or collect it on arrival in New York.

You can select from the amazing tourist attractions that you wish to visit using this pass. Your pass gets activated upon your first admission at an attraction.

The cost for a New York Pass for adults is $127 and for children is $94 for one day.
Here is the price of New York Pass for more days –

2-day pass: $179 for an adult and $149 for a child
3-day pass: $199 for an adult and $154 for a child
4-day pass: $222 for an adult and $169 for a child
5-day pass: $242 for an adult and $175 for a child
7-day pass: $272 for an adult and $189 for a child
10-day pass: $315 for an adult and $215 for a child

>> Buy New York Pass

3. New York Explorer Pass

The New York Explorer Pass is the best choice for maximum savings and flexibility.

After visiting the 9/11 Museum, you can use it to gain access to other attractions.

Purchase a pass for the number of attractions you wish to visit (3, 4, 5, 7 or 11). Visiting your first attraction activates the pass and it remains valid for 30 days.

The 3-attraction New York Explorer Pass costs $89 for adults and $67 for children (aged 3-12).

4-attractions Pass: $119 for an adult and $84 for a child
5-attractions Pass: $134 for an adult and $99 for a child
7-attractions Pass: $169 for an adult and $129 for a child
11-attractions Pass: $219 for an adult and $169 for a child

>> Buy New York Explorer Pass

4. New York Sightseeing Pass

The New York Sightseeing Pass is best suited for business trips when there is a paucity of time for sightseeing.

Like the New York Explorer Pass, you can select the number of attractions you wish to visit. Your pass remains active for 30 days from the day of your admission at the first attraction.

The New York Sightseeing Pass is available in two formats – the Flex Pass and the Day Pass.

In the Flex Pass, you decide on 2, 3, 4, 5, 6, 7 10 or 12 attractions to visit and buy the pass. You choose between 100 unique attractions in New York.

In the Day Pass, what you buy is unlimited access to the covered attractions for 1, 2, 3, 4, 5 6, 7, 10 and 12 days.

You can redeem your 9/11 Museum ticket at the designated Sightseeing Pass window at the main entrance before heading for the security line.

>> Buy New York Sightseeing Pass

New York City Explorer Pass

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9/11 Memorial Museum combo tours

To save money, some tourists planning a visit to 9/11 Memorial and Museum opt for combo tours.

We list below the best 9/11 Memorial Museum combo tours –

1. Tour of 9/11 Memorial and One World Observatory

This tour involves a guided walking tour through the site of World Trade Centre with a New Yorker who has personal connections to the site and the horrific attacks.
The English-speaking guide narrates stories, anecdotes and helps you explore the memorial better.

These tour tickets provide access to the 9/11 Museum and the One World Observatory.

There are three options for the starting time of the visit- 9.30 am, 10.30 am and 2 pm.

The tickets cost $69 for adults and $59 for children.

They can be canceled two days in advance which then qualifies for a full refund.

Buy Tickets9/11 Memorial and One World Observatory Ticket

2. Statue of Liberty, Ellis Island, and 9/11 Memorial Tour

This tour allows you to travel to the Statue of Liberty, Ellis Island and the 9/11 Memorial Museum with a private guide.

During this 5-hour tour, you are assured reserved access to popular destinations and priority ferry boarding.

The price of this tour is $63.99 for adults. Senior citizens and children get a discounted rate and end up paying $59.19 and $58.39 respectively.

Upon cancellation 24 hours in advance, a full refund is done.

Buy TicketsStatue of Liberty, Ellis Island & 9/11 Memorial tour tickets

*Pedestal access to the Statue of Liberty is not included but you can upgrade to pedestal access by contacting your tour operator after booking.

3. Tour of Lower Manhattan with Wall Street and 9/11 Memorial Museum

Appreciate the financial and political history of New York with this tour that aims to explore the Wall Street and the 9/11 Memorial Museum.

The starting time for entrance is 9 am. A tour guide will be with you all along.

The various buildings and sites that you will come across during this tour are:

• New York Stock Exchange
• Wall Street
• Federal Hall
• House of Morgan
• Trump Building
• Trinity Church
• National 9/11 Memorial
• Canyon of Heroes/Ticker Tape Parade Route
• Charging Bull
• Alexander Hamilton Custom House
• Battery Park and Castle Clinton

This tour is priced at $35 for adults and $30 for children.

If canceled before 48 hours, the ticket buyer is entitled to full refund.

You can reschedule your visit at any time without any extra charge.

Buy Tickets9/11 Memorial and Lower Manhattan (Wall Street) tour tickets

9/11 Tribute Museum tickets

With various exhibitions providing a tribute to the victims of the terror attacks, the 9/11 Tribute Museum aims to help visitors understand the events surrounding the largest emergency response and recovery effort in the USA.

The visitors can see personals stories of the victims displayed at the exhibitions.

The operating hours are from 10 am to 6 pm. The last entry takes place 30 minutes before closing. The average time involved in the visit is 45 minutes.

The 9/11 Tribute Museum tickets cost $15 for adults, $10 for senior citizens and students with valid IDs and $5 for children below the age of 3.

A full refund is provided in case of cancellation 24 hours before the planned visit.

Buy Tickets9/11 Tribute Museum Ticket


Popular attractions in New York
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