fourteen things to keep in mind when Visiting  9/11 memorial and museum

Duration required

It will take around two hours to explore the various artifacts documenting the terrorist attack at the 9/11 Museum and 30 minutes to explore everything at the 9/11 Memorial.

Best time to visit

The best time to visit the 9/11 Museum is between 9 am and 11 am when the Museum isn't crowded. If a morning visit isn't possible, anytime after 5 pm is recommended.

Timed tickets

The 9/11 Museum tickets are timed to control the number of visitors entering the museum and remember to reach the attraction 15 minutes before the time mentioned on the tickets.

Events & Programs

The museum has special exhibitions and programs throughout the year, so check the museum's website before the visit to see what is currently on display.

Be respectful

The 9/11 Museum and Memorial is a place of remembrance and quiet reflection. Be mindful of your behavior and respect this place made sacred through tragic loss.

Wear comfortable shoes

You'll be doing a lot of walking exploring the 9/11 Memorial and Museum, so wear comfortable shoes for a better experience.

Avoid larger bags

Baggage larger than 19x17x8 inches deep is not permitted on the site. So, carry a smaller bag and only the things you need.

Free Entry

Every Monday from 3.30 pm to 5 pm, visitors can enter the 9/11 Museum for free. These tickets are limited and are available on the official website starting at 7 am.

Book in advance

Booking the tickets online in advance can save up to 45 minutes of waiting time and energy by skipping the lines with a preferred timeslot.

Standard tickets

This is the cheapest and the most popular 9/11 Museum ticket, with access to everything in the 9/11 Museum and the Memorial.

Guided tour

The 90-minute guided tour of the 9/11 Museum & Memorial offers a comprehensive experience, and we highly recommend it.