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Bernabeu tour – tickets, prices, discounts, what to expect at Real Madrid Museum


Santiago Bernabeu Stadium is the home of Real Madrid, the most decorated football side in club football.

Stars such as Zidane, Beckham, Ronaldo, Sanchez, Ramos, Kaká, Cristiano, etc., have created some of this stadium’s most beautiful footballing memories.

More than one million tourists tour Santiago Bernabeu in Madrid every year, and the passion this place evokes can rival many pilgrimage destinations worldwide.

This article covers everything you must know before booking Bernabéu Stadium Tour tickets.

What to Expect on the Bernabeu Tour

The Bernabeu Tour begins at the highest part of the Santiago Bernabeu Stadium, with stunning panoramic field views from the second stand.

You get a sense of the massive Stadium that can seat more than 80,000 spectators. 

You then continue the tour to the ‘Best Club Ever Room’ to see the collection of objects and trophies won by Real Madrid over the years. 

After seeing the silverware, you will understand why Real Madrid is known as the ‘Best club of the 20th century’. 

You learn about Real Madrid’s history at the Sensations Room through its past legends and titles won.

In this room, you can see the current first team’s skills and goals and see them interacting in an audiovisual presentation projected on an 11-meter (36-foot) screen.

After taking photographs and selfies with your idols, you move to the ‘Kings of Europe’ room to see the 13 European Cups won by Real Madrid. 

Santiago Bernabeu Tour then takes you to the team benches, where you can try being in the Real Madrid coach’s difficult shoes.

You also get a privileged view of the play area near the benches, which usually only the players experience. 

Next, it is time for the dressing room, which is the most important place for any soccer team, for it is here that they receive instructions from the coach and prepare for the match. 

Finally, you head to the press room, where the team’s coach handles the media’s questions.

You leave the Tour del Bernabeu feeling like a Real Madrid player.

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Where to book tickets

Tickets for the Bernabeu Tour are available online and on the stadium premises. 

Online ticket prices tend to be cheaper than tickets at the venue.

When you buy online, you can avoid the long queues at the ticket counters.

When you book early, you also get your preferred time slot.

Because Bernabéu Tour tickets are limited, they may sell out during peak days.

Booking online also helps avoid last-minute disappointment and delays.

Moreover, the tours do not operate on Matchdays, so it’s best to plan by looking at the ticket calendar.

How do online tickets work

Go to the Santiago Bernabeu Stadium booking page, select the number of tickets, preferred date, and time slot, and book the tickets.

Once you purchase tickets, they get delivered to your email address.

There is no need to get printouts of the ticket.

You can show the e-ticket on your smartphone at the entrance and join the group.

Bring your official IDs.

Santiago Bernabeu tickets

The Madrid Bernabéu Tour Ticket costs €25 for visitors over 14 years old.

Children up to 13 years old get a discount of €6 and pay only €19 for entry. 

For the Guided Tour of Bernabéu Stadium, an adult ticket for ages between 15 and 64 costs €46

Children between the ages of five and 14 and seniors above 65 get a discount of €11 and pay only €35 for their entry.

Children under the age of five can participate for free.

For the Madrid Football Lovers Bundle, the ticket for all ages is €48.

Bernabeu tour tickets

You can book two kinds of Bernabeu Stadium Tour experience – the Self-Guided Tour or the Guided Tour.

Bernabeu tour tickets
These Bernabeu tour tickets get you closer to your football stars! Image: Eatsleeplovetravel.com

You can purchase the tickets in advance or get them from Box Office 3 (at Tower B) at the venue. 

In this section, we explain everything about Santiago Bernabeu Tour tickets.

Self-guided Bernabeu tour tickets

This is the cheapest Bernabeu tour ticket and, hence, the most popular. 

With this skip-the-line ticket, you ignore the ticket counter’s lines and immediately walk into the Stadium.

You also get an audio guide (to be collected at the entrance), available in English, Arabic, Chinese, French, German, Hebrew, Italian, Portuguese, Russian, and Spanish.

Ticket price

Adult ticket (14+ years): €25
Child ticket (5 to 13 years): €19

Flexible ticket

Adult ticket (14+ years): €30
Child ticket (5 to 13 years): €22

Note: You can go at any time during the usual opening hours. However, please check the opening hours for the day you are visiting.

Guided tour of Bernabeu stadium

If you book the Santiago Bernabeu Guided Tour, an official Real Madrid CF guide takes you on a 90-minute Real Madrid extravaganza. 

Nothing is better than learning about the most exceptional football club from an expert. 

Guided Bernabeu Stadium Tour
Image: Viator.com

The club’s official guide answers all your questions about the history, facilities, players, matches, etc., of Real Madrid.

Each group has not more than 30 participants. 

Tour price

Adult ticket (15+ years): €46
Child ticket (5 to 14 years): €35
Infant ticket (up to 4 years): Free

Madrid Football Lovers combo is perfect for soccer fans who want to visit the home stadiums of Real Madrid and Atlético Madrid. When you buy this football lovers combo, you also get a 10% discount code, which you can use (five times!) to get discounts on future purchases.

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Self-guided vs. Guided Bernabeu Tour

Santiago Bernabeu Stadium in Madrid
Image: GetYourGuide

Both tours follow the same route, and visitors can see the same places of interest within Stadium Santiago Bernabeu.

All visitors on a Santiago Bernabeu Tour get to see and experience the following – 

  • Panoramic view of the Stadium
  • The ‘Best Club in History’ room
  • ‘Sensations’ room
  • Video and photo montages with players
  • Walk around the perimeter of the playing field.
  • Virtual reality area
  • The Presidential Box
  • First team dressing room
  • Players’ tunnel
  • The pressroom
  • Official souvenir shop

However, Real Madrid’s official guides make the visit far more memorable on a guided tour by sharing history, narrating anecdotes, etc. 

They also ensure you don’t miss any important exhibits and experiences.

On a self-guided tour, the Bernabeu Tour audio guide, available in ten languages, helps you through. 

Another difference is the timing of your visit – self-guided tickets are available all day, while guided tours are available only four times a day. 

The Guided Bernabeu Tour starts at 10 am or 12 pm when it operates.

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Bernabeu tour audio guide

Real Madrid and Microsoft have joined to create the Bernabeu tour’s audio guide.

It incorporates the most advanced technological features to make your visit to the Santiago Bernabeu Stadium and the Real Madrid Museum a fun experience. 

The interactive audio guide allows visitors to enjoy a personalized experience by choosing one of the three tours available based on their preference. 

How to get to Santiago Bernabeu Stadium

Santiago Bernabéu is located in central Madrid on the Paseo de la Castellana, one of Madrid’s principal avenues.

Address: Av. de Concha Espina 1, 28036 Madrid. Get Directions.

By Bus

On weekdays, Madrid’s buses start at 6 am and continue till 11.30 pm with a frequency of 4 to 15 minutes (which depends on the line and the time of day). 

On weekends and public holidays, buses start at 7 am and return to the shed at 11 pm.

The Lima-Santiago Bernabéu (Bus No: 14, 43, 120, 150) is just a minute away from the attraction.

Note: If you have booked a hop-on-hop-off Madrid tour bus, you can get off at Stop 7 (Santiago Bernabéu) of Route 2 (Modern Madrid).

By Subway

The Santiago Bernabéu Station (Services: 10) is just a few steps from the Stadium. 

Santiago Bernabeu Stadium to Tour Bernabeu

If you can’t directly board Line 10, you can first get to either Plaza de España or Tribunal Station, both of which fall on the Line 10 route. 

By Train

If you get to the Real Madrid Stadium outside Madrid City, you can take a train to Nuevos Ministerios (Trains: C1, C2, C3, C4, C4a, C4b, C7, C10, REGIONAL).

Nuevos Ministerios train station is 800 meters (half a mile) from the Bernabeu Tour entrance, and you can walk the distance in about 10-12 minutes. 

Nuevos Ministerios train station to Tour Bernabeu

For timings and tickets, check out Renfe, the company that manages trains in Spain.

Santiago Bernabeu tour entrance

All Real Madrid stadium tour participants must enter from the Tower B entrance on Concha Espina Avenue.

Tower B is where the Paseo de la Castellana meets Calle Concha Espina. Get Directions

Bernabeu tour entrance in Tower B

If you have booked your Santiago Bernabeu tickets online, you can show them on your mobile at the Tower B entrance and walk in. 

If you don’t have a ticket, purchase one from Box Office 3, beside Gate 34 at Tower B.

However, we recommend booking in advance for two reasons:

  1. You get to avoid long lines at the ticket counters
  2. Online tickets are 3 Euros cheaper than at the venue

Madrid Football Lovers combo is perfect for soccer fans who want to visit the home stadiums of Real Madrid and Atlético Madrid. When you buy this football lovers combo, you also get a 10% discount code, which you can use (five times!) to get discounts on future purchases.

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Bernabeu tour hours

From Monday to Saturday, the Bernabeu tour at the Santiago Bernabeu Stadium starts at 9.30 am and closes at 7 pm. 

On Sundays and holidays, the Tour of the World’s best soccer stadium and Museum opens at 10 am and goes on till 6.30 pm. 

The last entry is 90 minutes before closure.

The Santiago Bernabeu tour is open throughout the year, except for 25 December and 1 January. 

Bernabeu tour’s matchday timings

On the day of the match, you can join Tour del Bernabeu for up to 5 hours before the game starts. 

The changing rooms are closed from the day before at 1 pm, so you can’t visit the team dressing room on match days. 

First team's changing room at Bernabeu stadium
You don’t want to miss the first team’s changing room at Santiago Bernabeu stadium by visiting on a match day. Image: Realmadrid.com

Once the changing room closes, you can only visit the ‘Best Club in History’ and the ‘Sensations’ rooms and enjoy the Stadium’s panoramic view.

When it is four hours to go for the match, all Bernabeu tour participants are requested to leave. 

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Best time to visit Bernabeu Stadium

The best time to visit Bernabeu Stadium for the Real Madrid Stadium and Museum tour is as soon as they open at 9.30 am.

Large group tours start arriving around 11 am, crowding the experience.

Santiago Bernabeu also receives many visitors from schools around Spain and Europe, all of whom tend to arrive at the same time.

The dressing rooms are closed from 1 pm, the day before a matchday. When you start early, you see these rooms even if the next day were a match day. 

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How long does the Bernabeu tour take

Real Madrid fans are known to spend at least three to four hours on the Santiago Bernabeu tour.

That’s because fans spend a lot of time taking official pictures ‘with’ the players, sitting in the club seats on the field to soak in the experience, spending time in the shop looking at souvenirs, etc. 

Tourists in a hurry are known to finish their Real Madrid stadium tour in 90 minutes or so. 

The guided tour of Santiago Bernabeu Stadium, where an official Real Madrid CF guide takes you around, also lasts 90 minutes. However, guided tours are not highly rated.

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# Realmadrid.com
# Tripadvisor.com
# Headout.com

The travel specialists at TheBetterVacation.com use only high-quality sources while researching & writing their articles. We make every attempt to keep our content current, reliable and trustworthy.

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Edited by Rekha Rajan & fact checked by Jamshed V Rajan

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